The City of San Marcos recently identified a technical issue that has affected the availability of some of our computer systems. Upon learning of this issue, we promptly commenced an internal investigation and retained an independent computer forensic and cybersecurity firm to help us respond.
The security and privacy of our residents, employees and community partners is our top priority. We have moved from assessment to recovery and are confident that our system will be restored soon and that our data is secure and uncompromised. We are also working with appropriate law enforcement agencies as they investigate the matter.
All City facilities, including City Hall, are open, and employees are working diligently to provide the same excellent quality of service that San Marcos residents, businesses and visitors know they can expect from the City. Residents are encouraged to call the Public Works Department directly at (760) 752-7550 to report any concerns.
As more information becomes available, updates will be posted in the News section of the City website at www.san-marcos.net.
