A reminder from the San Diego County Sheriff’s Office: we have a new non-emergency phone number.
Call (858) 868-3200 for non-emergencies such as suspicious activity, noise complaints, non-urgent reports, and general information/inquiries about the Sheriff’s Office.
Please help us spread the word by updating your phone and sharing with your family and friends.
Recently, the Sheriff’s Office launched an Artificial Intelligence (AI) call processing system designed to reduce waiting times for up to 400,000 non-emergency calls per year, 24 hours a day, seven days a week. Calls to (858) 868-3200 will now be answered by a carefully trained and tested Voice AI agent. The AI asks a short series of questions to transfer the caller to the correct Sheriff’s resource, provide the caller with the information they are seeking, or connect the caller with a dispatcher. All calls for service will still be handled by live Sheriff’s Emergency Services Dispatchers. To learn more, click here.
In the event of an emergency, call 9-1-1 if there is an immediate threat to life or property, a crime in progress, serious injury, fire, or medical emergency. All 9-1-1 calls will continue to be answered by trained Sheriff’s Emergency Services Dispatchers.
To learn more about the Sheriff’s Communications Center, click here.
